Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Best Mystery Shopping™

What determines the mystery shopping company which provides the Best Mystery Shopping?  Surely the answer has to be the company with the most proven results for its clients?  Maybe also the company with a unique, patent-pending, fact-based approach to mystery shopping? 

Pied Piper Management Company LLC is not a commodity mystery shopping company looking for customers of their standard services.  Pied Piper exists to help its clients improve the performance of their distribution networks.  Mystery shopping is one of the services offered by Pied Piper, but unlike traditional mystery shopping companies, Pied Piper relies on its patent-pending Prospect Satisfaction Index®(PSI®) approach which uses facts and science to guide clients, instead of guesses and opinions.

Go to www.piedpiperpsi.com for more details.

Pied Piper Management Company LLC develops and runs sales & marketing programs to maximize performance of dealer networks.

Examples of Pied Piper programs:

Go to www.piedpipermc.com for more details about Pied Piper Management Company LLC.

 
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
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